General Terms and Conditions

1)       General Terms and Conditions

1.       Free return policy
Every article purchased via X-twofashion.com can be returned free of charge up to 30 days after purchase, as long as the article has not been damaged and the original labels are still attached and the article has only been tried on for size. The trial period of 30 days starts on the day that you receive your order.

To return the article, please use the return form available via x-twofashion.com. The costs and risks associated with the return shipment will be borne by x-two unless exceptional circumstances apply, in which case x-two will contact you accordingly.

Refunds will be implemented via the same payment method used to complete the order, in which case any shipping costs already incurred will not be covered.

2. Delivery and shipping costs
The shipping costs for the articles ordered will be specified during the ordering process. When you finalise an order, you must also agree to the shipping costs specified. Although you can assume that the delivery times specified will be complied with, you cannot claim any rights on that basis. In exceptional circumstances, X-two reserves the right to charge higher shipping costs, in which case X-two will contact you as soon as possible.

3. Prices and payment methods
X-two will charge you the amounts specified when you place your order. All prices specified include VAT. Payment methods used by X-two include PayPal, Mastercard and VISA. For clients in Germany Giropay, Sofort Uberweisung and Klarna. For Sweden we use Klarna and paypal and the customers in Holland can use Paypal, Klarna, VISA, Mastercard and Ideal. However, X-two reserves the right to add or deactivate payment methods at any given time.

4. Refusal of Orders
X-two reserves the right to refuse any online order. Any such decision is completely at the discretion of X-two, and X-two is not obligated to give any reason for such a refusal. If X-two refuses your order, you will be informed accordingly as soon as possible.

5. Precondition regarding rights of ownership
All articles remain the property of X-two until the invoice has been paid in full.

6. Protection of personal information
All information required to process your order will be stored and can, as part of the ordering process, be provided to third parties that are linked to us or are part of our service chain. X-two reserves the right to analyse your information in order to optimise the ordering process. X-two is not obligated to enter into any correspondence in this regard.

All personal information will be treated strictly confidentially and in accordance with the relevant legal rules and regulations on privacy and protection of personal information. X-two will not sell your personal information to third parties.

If X-two transfers your information to third parties, they may use this information only for carrying out their specific task. The third parties that X-two works with are bound by a contract guaranteeing the privacy of your information.

In addition, X-two has the right to utilise personal customer information for advertising purposes. If you do not wish to receive any unsolicited advertising material from X-two (via post, e-mail or telephone), you can always send us an e-mail to that effect to halt any such commercial use of your personal information. The X-two newsletter also gives you the option of removing your details from the list of recipients.

7. Guarantees
Unless explicitly specified otherwise, our articles are covered by the guarantee provisions set out in the Dutch Mail Order and Online Sales Act.

8. Company operating the online shop
Buur Retail BV

Waterland 10
1948 RK Beverwijk
The Netherlands

Chamber of Commerce registration number: 34361316
VAT number: 821362999B01

9. Applicable law
This website and these General Terms and Conditions are subject to Dutch law.